FINLAND, Helsinki: Service Design

International Winter Week Service Design

Work together with students from across Europe during our International Winter Week on Service Design.  
Although 80% of companies believe they deliver excellent customer experiences, only 8% of customers agree. During this week, you’ll explore this gap and learn how to close it.

What you’ll do
Service Design focuses on creating better, more human-centered services using Design Thinking and practical tools. You’ll work on real challenges from organisations such as local governments, museums, tourism offices, creative studios, and higher education institutions.

Learn together
You’ll collaborate in international, multidisciplinary teams with motivated students from different backgrounds. No prior experience is needed,just curiosity and an open mind.

Where
The program has been hosted in countries like Poland, Malta, Slovenia, Lithuania, Kosovo, and Belgium. The next edition will take place in Helsinki, in collaboration with Haaga-Helia.

Why join?

  • Work on real world challenges
  • Learn Design Thinking & Service Design tools
  • Gain international experience
  • Build practical, future-ready skills

Do not hesitate to show your interest at marc.clerkx@thomasmore.be and the organizer will keep you informed with all available information.
Learn more about Thomas More and Haaga-Helia.

Start date: Nov 9, 2026
End date: Nov 13, 2026
Deadline registration: Oct 15, 2026
Registration form

Note: NOT your PCN but your Student number (7 digits)

Payment order of compensation for travel costs is processed and paid out via the bank account known to Fontys.
If tuition fees are paid by a third party, please enter your personal IBAN here:

Please ONLY fill in your bank account if you do not pay the Fontys tuition fees yourself.

Please enter: +, followed by your country code and your number, without spaces or brackets

Please use your Fontys email address with your name, NOT your PCN!

Read the cancellation conditions here